Refund and Returns Policy


Welcome to! We strive to provide you with high-quality products and a seamless shopping experience. This Advanced Refund Policy outlines the terms and conditions for refunds, exchanges, and cancellations.

Return/Exchange Policy

  • The products can be exchanged or returned within 7 days post-delivery, only if the delivered products are defective or damaged. The returns shall not be accepted in the following cases:
  • Returned without original packaging including price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
  • Product is damaged due to misuse/overuse
  • Product is used or altered by customer
  • If request is initiated after 7 business days of order delivery
  • To complete your return, we require a receipt or proof of purchase.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, Refund will be credited to the original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your bank or credit company (original method of source), it may take some time before your refund is officially posted.

if you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.


If you wish to cancel an order, please contact us within [number of hours, e.g., 24 hours] of placing the order. Cancellations beyond this timeframe may not be possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We may require additional information or photos to process your request promptly.

Contact Information

If you have any questions or concerns about our Advanced Refund Policy, please contact us at